Electronic Privacy Policies

Serpent River First Nation takes the privacy of our website visitors and community members very seriously.  To that end we are committed to protecting any data that is transmitted through this website platform.  Please take a moment to review our privacy policy concerning the usage of this website, as well as other data collection processes as described below.

Digital Communications Privacy Policies

The Website Privacy Policy will govern all aspects of digital information and collection as it relates to website visitors data collection.  However there are specific additional privacy protocols as it relates to the following subjects:

• Community Surveys

• Members Login Area

• Emailing Lists

Website Privacy Policy 

This privacy policy describes how Serpent River First Nation collects, protects and uses the personally identifiable information provided on the https://serpentriverfn.com/ website and any of its products or services. It also describes the choices available regarding the use of personal information and how website visitors can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of personal information

Serpent River First Nation may receive and store any information knowingly provided to us when website visitors fill any online forms on the website. 

Collection of non-personal information

When anyone visits the SRFN website servers automatically record information transmitted by the users web browser. This data may include information such as the visitor’s device’s IP address, browser type and version, operating system type and version, language preferences or the webpage(s) visited before visiting our website, pages of our website visited, the time spent on those pages, information searched for on our website, access times and dates, and other statistics.

Use of collected information

Any of the information collected from visitors may be used to personalize the visitor’s experience; improve the website; improve customer service and respond to queries and emails of our customers; send newsletters; send notification emails such as password reminders, updates, etc; run and operate our website and services. Non-Personal Information collected is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Privacy of children

We do not knowingly collect any personal Information from children under the age of 13. If you are under the age of 13, please do not submit any personal Information through our website. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce this policy by instructing their children never to provide personal information through our website without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through our website, please contact us. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf).


We will offer electronic newsletters to which visitors may voluntarily subscribe to at any time. Visitors may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us.

Do Not Track signals

Some browsers incorporate a do not track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the do not track signal is not yet uniform. As a result, this website is not yet set up to interpret or respond to do not track signals communicated by a website visitor’s browser. 

Links to other websites

Our Website contains links to other websites that are not owned or controlled by Serpent River First Nation. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage website visitors to be aware when they leave our website and to read the privacy statements of each and every website that may collect personal information.

Information security

We secure information provided on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure by a third party web hosting service. They maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of personal information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect our website visitor’s Personal Information, we acknowledge that (i) there are security and privacy limitations of the internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between the website visitor and our website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

Data breach

In the event we become aware that the security of the Website has been compromised or a website visitors personal information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send such notifications via an email if possible.

Legal disclosure

Serpent River First Nation will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect the website visitor’s safety or the safety of others, investigate fraud, or respond to a government request. 

Changes and amendments

We reserve the right to modify this policy relating to the website at any time, effective upon posting of an updated version of this policy on the Serpent River First Nation website. When we do we will revise the updated date at the bottom of this page. Continued use of the website after any such changes shall constitute the website visitor’s consent to such changes.

Acceptance of this policy

Serpent River First Nation’s website visitors acknowledge that they have read this Policy and agree to all it’s terms and conditions. By using this website visitors agree to be bound by this policy. If individuals visiting this website do not agree to abide by the terms of this policy, then they are not authorized to use or access the website.

Contacting us

If you have any questions about this policy, please contact the Webmaster at webmaster@serpentriverfn.com.

Community Surveys

  • All surveys will be developed using the Google Forms application by the Communications Officer
  • All community engagement surveys will be designed for deployment on the website by the Communications Officer.  Only the communications officer will have editing capability regarding the survey document.
  • A control group will be designated at the onset of community survey initiatives.  The control group will include the Communications Officer, one representative of the Doodem the survey is being conducted by and/or one additional SMT member who’s department the survey pertains to.  
  • The members of the control group will have complete access to all survey information including the engagement results as well as the participants identifying information.  
  • The control group members will not under any circumstances make personal identifying information for the survey participants known by any individuals outside of the control group.  
  • Access by the control group to the survey data will be made possible by the creation of a shared drive folder managed by the Communications Officer which will house the survey form document.
  • All question responses will be reported to the relevant Doodem/administrative department for review at the conclusion of the survey and will be made publicly available within ten business days of the conclusion of the survey.

Service/Funding Application Forms

  • All service/funding applications will be developed by using the Google Forms application by the Communications Officer.
  • Only the Communications Officer will have editing capability of the service/funding request application form.
  • The service/funding applications will be placed in a shared drive and access will be granted only to the relevant SMT member.
  • The access granted SMT member will not under any circumstances make personal identifying information for the service applicant known by any individuals not required to service the request.

Member Login Area

  • Community members will submit a request for access to the members login area directly through the website by using a designated request form
  • Applicants for the members area will provide identifying information including their name, address, and INAC number.  
  • The information provided by the applicant to the members area must be confirmed  by the membership department

Emailing Lists

  • The Crane Doodem will have authority over and act as the authorizing agent for use of the master email list.
  • The Communication Officer will be responsible for the creation and update of a master emailing list.
  • All names and identifying information collected in the creation of the master email list will be protected by the Communications Officer and stored in a g-suite shared drive document with access granted to the membership clerk. No member of Council can have access to the master email list list.
  • The Communications Officer alone will be authorized to generate email lists as collected via the website.
  • Emails added to the master email list will be used to inform Serpent River First Nation membership of various relevant news and public events, service or governance notices, political initiatives, or other desirable website or other media content as developed.